At the moment, we offer Shiping in Romania and in 25 countries internationally (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, and Sweden)*. For questions regarding DPD's Romanian services, please consult their shipping policy (in Romanian only).
*Unfortunately, due to new export rules resulting from Brexit, we are no longer able to ship to the UK.
After placing an order, your package will be picked up by the Courier, depending on your preferences (orders placed after 14.00 on Friday or on the weekend will be processed on Monday). Orders are picked up from our workshop by the Courier within 3-7 working days from the registration of the order or from the date of payment confirmation, if you have opted for payment by bank transfer. The shipping cost for each order depends on your choice.
According to the legislation in force, the consumer has the right to notify the merchant in writing that (s)he renounces the purchase, without penalties and without invoking a reason, within 14 days from the receipt of the product or, in the case of services, from the conclusion of the contract. Products must be returned in the condition in which they were received and in their original packaging. We cannot receive and refund products that have already been used. The customer is responsible for paying the return shipping costs, and Hodaia will return to the customer the value of the returned products, after finding that they are in the condition in which they were shipped. Please consult our return policy for more information.